De- escalating: 5 tips to ward off verbal attacks

Photo by Vladislav Bychkov on unsplash

A guest contribution by Dr. Frederik Hümmeke

The situation escalates out of nowhere. Just an orderly meeting and from one second to the next you are in the eye of a verbal shit storm. The supervisor yells and rages and cleans you down. A situation that many people unfortunately still experience far too often in their professional lives. Also popular: the sneaky attack by a…